Mailed Contact Counts in FeedBolt vs Infusionsoft

Sometimes, the number of contacts mailed in Infusionsoft will appear lower than the number of contacts that FeedBolt shows we mailed. The number we show in FeedBolt is the number of contacts with the matching tag – regardless of their mailability status. In other words, if some of your contacts with the tag are hard…

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How can I change or reset my FeedBolt password?

If you’ve lost your FeedBolt password, check your emails for a welcome email which includes the password that you selected during enrollment. If you can’t find that email or you want to reset/change your password, please use this form.

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Why do my posts say “The post appeared first…”?

Certain WordPress plugins modify your RSS feed. If you’re seeing language like “The post ___ appeared first on ___” then you have Yoast SEO enabled with their default RSS content modifications! To get rid of this text: Click into your Yoast Settings from the sidebar of your WordPress admin. Click Advanced Click on the RSS tab…

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How do I stop Infusionsoft from breaking my links?

If you create or edit your templates in Infusionsoft and you add links, Infusionsoft by default will make your links Infusionsoft tracking links which means that your template doesn’t actually contain the URL you want to mail. Instead it contains an Infusionsoft internal link. This prevents FeedBolt from swapping your feed and post links in…

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Where is the Infusionsoft Tag I just created?

The newest tag created in Infusionsoft often doesn’t show up in any third party applications until you add another tag. If you’ve just added a new tag in Infusionsoft and don’t yet see it in FeedBolt, try adding another dummy tag to Infusionsoft and then refreshing FeedBolt and you’ll see your newly created tag as expected!

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Why didn’t my feed send?

If your feed didn’t send out, make sure that you have a valid feed, template and tag selected and that the feed is marked as On. Next, you’ll see on the feed the last time we checked for an update, the next time we’ll check for an update, and the last time we mailed and…

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